Now you can get a complete meeting and calling solution

Over the past few years, Microsoft has been quietly working on amalgamating Skype for Business’ feature-set into its most recent addition to the Office 365 suite, Teams.

With Microsoft Teams reaching over 20 Million daily active users in November 2019, and the ability to make and receive traditional telephone calls through TeamsLink, businesses that haven’t already made the transition to a cloud-based VoIP service will start to fall behind, thanks to the new-found ease with which staff can collaborate, connect and create. In fact, some teams may only require one application to facilitate their entire workflow.

Seamless calling

Throughout the internet revolution, staff have become accustomed to conversing through emails and instant messaging clients. However, there are still some scenarios where an old-fashioned phone call is still the

most appropriate method. A single application on the users’ desktop reduces application switching and enhances productivity by having one single collaboration application Microsoft has acknowledged this by

Now you can get a complete meeting and calling solution incorporating a fully-fledged telephone system, directly into Teams. Therefore, Teams can replace your PBX system, simplifying the operations of your business.

Microsoft Phone System integrated with services such as TeamsLink from Atlas Support offers PSTN Calling at amazing rates and includes features like mobile twinning, Voicemails can be sent directly to your inbox and, with

staff can take advantage of the ability to call from a PC or Mac or even your mobile device, using the Teams application.

Easy Collaboration

Web-versions of Microsoft’s 3 most popular applications (Word, PowerPoint and Excel) amongst others, make it easy to collaborate on documents. Thanks to Teams’ ability to store files within the app and supports multiple simultaneous editing, even whilst during a video call, team members can discuss changes on-the-fly as they are being discussed.

As younger generations have moved into the workplace, instant messaging applications have started to become the preferred method of communication for many businesses. This is evident in the adoption of team chat applications having skyrocketed in the past year, rising from 2.4% to a whopping 33.3%. This is, in part thanks to the number of young workers that have become used to instant messaging throughout their home-life and now expect the same level of immediate correspondence in the workplace.

The speed with which information can be shared, as well as the instantaneous nature of IM, makes for a far more efficient method of communication, whilst reducing the number of emails you receive. With added GIF, sticker, emoji and likes support, your team can express themselves openly and add a little humour to liven up your daily

conversations.

Better meetings

Teams’ conferencing features allow for up to 10,00 live attendees in one meeting, even those that aren’t part of your organisation, so you can invite external attendees just as easily as your colleagues. Background blur also

helps attendees focus on you and not what’s going on around your office.

Before the end of 2019, Microsoft is set to roll out ‘live captions’ which will enable international teams to express themselves in their native tongue, with the ability to translate 36 languages on-the-fly, without worrying if they

are accurately putting their point across or alienating other listeners.

Whilst the term ‘HD’ has been around for decades now, it is still surprising how many video calling applications don’t offer high-quality video calling. Being able to clearly see your team helps to understand their reactions and

emotions when it comes to brainstorming ideas, for example. Not to mention how unprofessional it can appear to a client, when a conference call is mired with jittery video and audio, becoming increasingly difficult to determine who is talking and what they are saying.

It’s worth noting that the base-level Microsoft Teams service is completely free. You can test it out and decide whether or not this new workflow would work for your team. However, some of the features like OneDrive integration and audio conferencing are limited to the paid tiers. Though, with prices starting at under £4 per user, there is an appropriate subscription for every budget.

Businesses intending to use Teams for calling will require a combination of Microsoft’s additional services; Direct Calling for the ability to call traditional landline and international numbers, and a Calling Plan, to cover the talk-time required. However, Atlas Support is bundling these packages, with unlimited minutes for all users and its incredible customer support into one package for simpler implementation and provisioning as well as

Microsoft has even produced an e-book that helps you determine what to look for when you’re choosing the right collaboration tools for your business, which you can check out here. Considering Microsoft’s experience in productivity software though, you can be sure that it has been designed to elevate and speed up your teams’ output, whilst still making everyone’s work-life easier.

Why Atlas Support Wholesale?

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We are constantly forging new and relevant relationships with key vendors, network providers and solution architects to ensure our Partners have the latest technology at their fingertips.

Partner with Atlas Support Wholesale and ensure you close every deal.