Case Study: Robert Kett Primary School

About Robert Kett Primary School

Robert Kett is a three-form entry Primary School based in Wymondham, Norfolk. Currently, they have over 600 children on roll at the school-aged 4 to 11 years.

In September 2021, they end their transition from junior to primary school. With a large, committed team of staff to cater for the needs of all children and an amazing, well-resourced site that boasts cookery, music and forest school Robert Kett is very proud of the achievements their children make, both academically, in sports, music and all aspects of school life.

Everyone at the school is committed to creating a safe, secure and caring environment that enables every child to learn and grow, to achieve their very best in all they do.

The Challenge

The incumbent ISDN solution was proving problematic for the team at Robert Kett. Due to its age, it was impossible to add any additional extensions to the system, something which the team very much needed in order for them to deliver a more modernised learning experience.

The team wanted to make telephony available in all of the classroom areas and to allow for ease of future expansion as the school continues to grow.

It was also essential that the system was user friendly and combined mobile applications so that staff members who were working away from the school or not based in the staffroom could be easily contactable and that they were able to work efficiently and effectively.

The Solution

After discussing their needs with Atlas Support a combination of SIP Trunks, IPCortex and Keevio mobile application was chosen as the perfect solution for Robert Kett Primary School.

SIP trunking provides high call capacity and a true ISDN replacement meaning that Robert Kett can benefit from future-proof technology which delivers flexibility when needed. The added benefit of free internal calls helps keep Robert Kett's communication costs down.

IPCortex provides a simple, user-friendly web-based calling system for home and mobile workers, plus the addition of the Keevio mobile app for the whole team means ensures remote working is a viable option. As the solution does not require physical engineer on-site visits, the solution can be scaled to meet Robert Kett's ongoing needs.

The Results

Through our work together Robert Kett have been able to take advantage of the following results;

Savings: Both in cost and time have been experienced by the school since the new solution has been implemented. With a dedicated account manager and one point of contact, making changes or getting support is quick and easy. 

Remote working capabilities: Remote working is now a viable option for all at Robert Kett, providing them with a mobile app that easily connects to the telephony system.

Future-Proof: With technology built for now and the future, Robert Kett can be confident their solution will grow with them, with no expensive outlays for updating their system.

Usability: With no complicated tech or onsite engineer visits, Robert Kett has a simple to use and easily scalable solution.

"We are so pleased with our new Voice over Internet telephone solution provided by Atlas Support in Wymondham.  We had excellent sales guidance prior to our purchase, professional and knowledgeable support through the pre-installation process and a stress-free on-boarding of the whole telephone system. After-sales support has been swift and courteous.  From start to finish Atlas Support understood our needs and delivered a system on time and on budget" - Karen Hurst, School Business Manager, Robert Kett Primary School