Blog

Since the dawn of the Internet revolution, telecoms providers have rushed to own a piece of the pie by running their own network assets. For the time, this was the right decision but as technology has developed, the responsibilities and risks of owning a network have started to outweigh the benefits.

ISPs are currently in the midst of a period of self-reflection, considering whether owning their own network is a wise investment. Providers are considering whether owning their own network is proving to be cost effective, whilst resellers, that may have more flexibility in their operations, have to consider the sacrifices required in order to take advantage of the simplicity that a virtual ISP model provides.

When the concept of network ownership was born in the mid noughties it was seen as yet another step towards developing and de-regulating the telecoms market for emergent Service Providers.

Creating a truly smart government is achievable through the digitisation of services. Making this the first phase of your digital transformation journey will allow you to unlock data insights and deliver services with your citizens at the heart.

Today’s always-on workflows are underpinned by the need for connected and constant data availability. Data models have become increasingly shared...

Dave Ogden, RVP of Enterprise Sales, Five9 talks to the UC Expo audience about how to turn your call centre into an intelligent contact centre.