Posts about Articles (11)

Keep yourself and your team members organised with Lists in Microsoft Teams.

A business continuity plan is not just about considering your business and it's employees, but it's customers too and this is even more important in the Contact Centre industry.

Frontline was certainly never a term we associated with customer service reps, supermarket staff or other workers providing essential services, but the pandemic has changed that.

The cloud is pretty much everywhere when it comes to business. Gone are the days where every business has to have a noisy server sat in a cupboard gathering dust. With software like Dropbox, Google Drive, and OneDrive, many business are opting to store their information in the cloud.

Multi-vendor DDoS attacks are on the rise, and businesses must protect themselves from the devastating consequences.

Guide for configuring Mitel 5000 Remote IP phones and Firewall Ports

Video calls have become a part of our daily life as we adapt to a new way of life. From facetime with your family to Zoom pub quizzes and the obligatory video call with work.

How cloud technology can help you address virtually every business objective

As we become increasingly reliant on cloud-based collaboration apps, it's understandable that questions arise around the security of these and it's imperative that we can rely on these to provide secure communications.