The clock is continuing to tick ever closer to a new era of connectivity. 2025 will signal the switch-off of the public switched telephone service (PSTN) and integrated services digital network (ISDN), creating a shift to the all-IP world for businesses.
Do you remember the time when resellers would simply sell a telephone system, bolt on a maintenance plan, pop the deal on a lease and react to any requests from the ens user? Customer service was limited to occasional phone calls to check-in.
Get all the latest news and insights straight to your inbox.
