Posts about Microsoft Teams (5)

Teams guest access well be "on" by default from February 8th. We want to make everyone aware of an upcoming change to the default setting for Guests in Microsoft Teams

Remember the good old days? When the phone was the only way to interact with the contact centre? You could only queue as many calls as the on-premise ACD server could handle and your agents could work 9am-5pm? Well wake up, its 2021 and it's time to adapt to the new normal. In this article, I’m going to provide an idiots guide to unifying voice and digital interactions and tell you the things we as solution providers wish you knew!

About BHP BHP is the largest independent firm of Chartered Accountants in Yorkshire and North Derbyshire.

Feature rollouts explained. As new features are released, why do some of us see them before or after our colleagues? We're hearing this question a lot “I am running the same version as my coworker, but they have a feature I don’t.

Feature rollouts explained. As new features are released, why do some of us see them before or after our colleagues?

Remote and Hybrid Working These have become the new norm for workers around the world , as a result of this collaboration continues to be conducted virtually.

As we enter a new year, and with the pandemic continuing new compliance guidance has been issued by the FCA (Financial Conduct Authority) to reflect the unique regulatory challenges faced by homeworking.

When time is off the essence Microsoft Teams keyboard commands can help you get the job done quicker.

It's without a doubt that Microsoft Teams is now the 'go-to' UC platform, with staggering worldwide adoption statistics backing up its popularity and user-friendly interface it's easy to see why.