Gamification - Empowering Your Agents To Deliver More

21/08/19 Atlas Support

Motivation, recognition and admiration is important to your contact centre agents, enhancing their user experience and driving customer satisfaction.

Cloud Contact Centre, Contact Centre, Five9, Videos, Voice over IP (VOIP) solutions

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Sun setting with atmospheric effect over traditional British houses and tree lined streets. Dramatic, warm lighting creates a homely mood.

Achieving customer experience excellence with 8x8

Since 2020, overall tenant satisfaction has decreased from 84% to 79%.

Picture collage of classroom interior with school desks chair for teaching learning students

Digital Strategy: Empowering Multi Academy Trusts Through a Robust Digital Strategy

As Multi Academy Trusts (MATs) continue to expand and evolve, the need for a cohesive and forward-thinking digital strategy becomes increasingly apparent. With each new school added to the trust, a unique set of challenges arises, ranging from IT practices to different technology infrastructures. However, within these complexities lies an opportunity to create positive change and drive innovation across the trust, enhancing the educational experience for all stakeholders involved.

woman checking security details in a server room.

Give your customers exactly what they’re looking for, with CyberGuard from Atlas Support Wholesale

With one in three UK businesses and one in four UK charities reporting a cyber breach or attack in the 12 months to April 2023,1 it’s fair to say that a significant portion of your customers are at very real risk of having their cyber security compromised. At the same time, there’s a significant gap in cyber security skills in the UK, meaning that even if your customers are aware of cyber threats, they may be struggling to address them.

Gamification - Empowering Your Agents To Deliver More

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