Horizon Contact
Businesses across all industries are
in pursuit of engagement platforms
that simplify and enhance their
customer communication.
With an easy-to-use, self-service
set-up, Horizon Contact is an
affordable cloud-based solution that
enables voice calls, web chat, email
and SMS – all managed via one single
platform.
Features and
benefits
-
Automated call back so
customers don’t need to wait
in a queue
-
Allows organisations to
monitor performance both
historically and in
real-time
-
Integrates seamlessly with
existing CRM systems
-
Designed to enable work from
anywhere
-
Keeps customers informed at
every step with skills based
routing and comprehensive
announcements
-
Offers customers choice and
flexibility in how they
contact their supplier
Gamma Mobile
With workforces often spread across
locations, it’s never been more
important to find ways to stay
connected.
Gamma Mobile is designed to deliver
improved coverage for voice and data
via mobile devices. With great
population coverage, fast 5G access
and tariffs that flex to fit
changing business requirements,
Gamma mobile delivers built-in cost
optimisation across the entire
contract term.
Features and
benefits
-
Tariff Optimiser calculates
each company’s bill at the
best rate, dependent on
usage – and any savings are
passed back to the business
-
5G enables organisations to
handle 28x more data,
delivering speeds over twice
as fast as other UK mobile
operators
-
Seamless transition process
allows businesses to take
their existing numbers with
them
-
Private APN keeps mobile
data safe
-
Business Traveller bolt-ons
reduce the risk of bill
shock and unexpected data
charges