Posts about Unified Communications & Voice (16)

Another exciting new update from Microsoft Working together is one of the things we miss most since the pandemic has hit, and whilst Teams offers us such seamless collaboration it still isn't quite the same as being in the office together. Enter, Together Mode.

About The Customer This UK charity deployed a cloud-based communications  system from Atlas Support to increase efficiency within its call centre and to  boost workforce connectivity across the entire organisation.

Improve your Productivity Many organisations are re-evaluating the tools in their toolkit to help ensure employees remain productive and connected while working remotely

Collaboration and Creativity Microsoft Teams can support the creative process in many ways, and just like when you are in a physical office, you can put your heads together and bring out the whiteboard to have a good old brain storming session. Here's our favourite whiteboarding apps for Teams.

The Importance of Teams Just like in a physical office, structuring your organisation with teams is just as important when using Microsoft Teams. It helps you manage your people and workflow and facilitates effective collaboration.

Return on Investment Microsoft recently commissioned Forrester Consulting to conduct a New Technology Total Economic Impact™ study of Microsoft Teams Platform and examine potential return on investment enterprises may realise by rolling out the Microsoft Teams platform.

Microsoft has made no secret of the fact that Skype for Business Online will cease 31st July 2021. And whilst the temptation may be to remain with a platform that you are familiar with, there's no better time to make the transition to MS Teams and experience the service upgrades it will bring.

MS Teams has been hailed as the ultimate collaboration tool. With more and more businesses adopting it or making the upgrade from Skype for Business, understandably, forward-thinking organisations are looking to make the move.

As organizations grow, they amass tons of tribal knowledge that often sits within documents, SharePoint sites and FAQ manuals. Not everyone is interested in everything and it becomes tricky to find the information quickly. This forces employees to switch context between applications or deal with the specialists / subject matter experts directly which causes frustration for both.