Blog

Contrary to popular belief, a Call Centre and Contact Centre are not one and the same.

5G Is accelerating digital transformation in the workplace.

When Compliance Matters The Financial Service industry is one of the most heavily regulated. Whether your business is insurance services or fund management compliance is key, and with more businesses than ever adopting Microsoft Teams it's imperative that compliance is taken in to consideration.

Why do I need a separate backup strategy? There's a commonly held misconception by IT professionals that cloud services such as Microsoft O365 services do not require a separate backup strategy. This can lead to business critical data being compromised.

Another exciting new update from Microsoft Working together is one of the things we miss most since the pandemic has hit, and whilst Teams offers us such seamless collaboration it still isn't quite the same as being in the office together. Enter, Together Mode.

About The Customer This UK charity deployed a cloud-based communications  system from Atlas Support to increase efficiency within its call centre and to  boost workforce connectivity across the entire organisation.

Improve your Productivity Many organisations are re-evaluating the tools in their toolkit to help ensure employees remain productive and connected while working remotely

About This Partner As a growing business this partner wanted to replace its previous on-premises Skype for Business telephony solution with a more sophisticated cloud-based platform suitable for Contact Centre and back-office staff, without any downtime in the switchover.

About Fitzrovia With two decades' experience providing IT solutions for clients of all sizes, Fitzrovia IT is a well-established and highly accredited managed service provider London businesses know and trust.